Shipping Policy

Order Fulfillment
Please allow one to three business days for your order to be fulfilled and shipped. Once your order has been fulfilled, you will receive a confirmation email containing a tracking number.

Transit Times
Transit times provided by the shipping carrier are estimates and may not accurately indicate the exact time it will take for you to receive your package. These estimates are provided for the duration the package is in transit to its destination.

Expedited Shipping
Please note that we are unable to expedite or upgrade delivery, regardless of the shipping method chosen or the transit time displayed.

Multiple Shipments
Some items may ship separately from multiple locations and arrive at different times. You do not have to pay extra shipping fees; we cover the cost. You will receive an email confirmation for each item that has shipped along with a tracking number. Please check the packing slip included in the shipment for further reference.

Free Shipping
Periodically, we offer free shipping on certain orders. Free shipping only applies to orders delivered within the Continental US. The shipping method will be chosen at our discretion, typically using USPS First Class Package, USPS Priority Mail, or UPS Ground. Some restrictions may apply.

Shipping Carrier Responsibility
Once an order has been shipped, the responsibility for delivery lies with the shipping carrier. Should any issues arise regarding the delivery of your package, please reach out to the designated shipping carrier directly. Ensure that you have your tracking number readily available when contacting the shipping carrier.

International Shipping, Taxes and Duties
Items shipped outside of the United States may be subject to import taxes, fees, and customs duties levied by the customs office of your shipping destination. The exact import fees vary based on various factors such as the nature of the goods, the declared value, and the specific regulations of the destination country.

As the recipient of the goods, it is your responsibility to pay any applicable taxes and duties associated with your shipment. Failure to do so may result in delivery delays or the package being returned to the sender. In the event of a returned shipment, you may be responsible for any additional shipping fees associated with the return.

Please note that these charges are not included in any shipping fees you may have already paid. Shipping fees cover the delivery service provided by the carrier and are separate from customs duties.

Customs policies can vary significantly, and some countries do not charge import fees for shipments below a certain minimum value. We recommend contacting the customs office of the destination country for more information specific to your shipment.

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Phone: (602) 840-3338

M-F 10:00AM - 5:00PM MT