Jackie Top - Gray Clouds

At CARINE, we want you to love your purchase. To ensure your upmost satisfaction, we offer a 30-day return policy for online orders.

To be eligible for a return, your item must be in the same condition as you received it: unworn or unused, unaltered, with tags attached, and in its original packaging. Additionally, you will need to include your order number which can be found on the invoice, packing slip, or email confirmation.

Please initiate the return process within 30 days from the date of receiving the item. We are unable to accept returns after this 30-day period. For more information regarding our return policy, please click here.

Periodically, we offer free shipping on certain orders. Free shipping only applies to orders delivered within the Continental US. If you choose free shipping, the delivery carrier and method will be chosen at our discretion, typically using USPS First Class Package, USPS Priority Mail, or UPS Ground. Some restrictions may apply, and certain promotions may not be combined with free shipping.

Shipping Policy

We do our best to fulfill orders within 1 business day, but please allow 1-3 business days for your order to be shipped.

Please note that transit times provided by the shipping carrier are estimates and may not accurately indicate the exact time it will take for you to receive your package. We are unable to expedite or upgrade delivery, regardless of the shipping method chosen or the transit time displayed.

For more details on our shipping policy,please click here.